FAQ

Frequently asked questions

How do I place a custom order?

you can email me, fill out the contact form, or choose from our lisitngs becasue all of our pieces and items are customizable.



Cancellation + Refund Policy

everything in our shop is final sale. cancellations are not accepted with product orders, day of design, coordination, planning, or photo shoots. if your event is postponed we will work with you and provide our services the best we can for your new date.



can i pick up my order?

yes! we are located in upland, california. please schedule a pick up appointment . do not just show up.



do you have a physical store?

no, we do have a warehouse but it is not a store. we are always open to meeting up for mock ups, design meetings, order pick ups etc. we can showcase what we have via images or if requested a small set up can be created for you to view items in our studio or warehouse.both located in upland.